The Buying Process

Buying a Charlton & Co piece

We want your Charlton & Co piece to be unique and a reflection of you and your style.  Or at least fit properly in the space that you want it to go in!  That’s why we custom make the majority of our products.

Buying something that doesn’t actually exist until you receive it, can be a daunting and exciting experience, so Dawn will be there throughout the process to make sure it all runs smoothly.


Dawn can meet up with you if you’re in Auckland (or Skype or call you outside of Auckland) for an initial consultation to get an idea of your needs, style ideas and budget.  You may want something to compliment an existing decor or have a selection of ideas from your own research on Pinterest and design magazines.

We’ll then take your ideas away and discuss them with the Charlton & Co fabrication and design team to get the best in design, engineering and functionality. Dawn will then get back to you to go through the concept, costing and timing.

A deposit is usually required before production and a drawing fee may be needed for complex/additional plans or drawings.
The agreed cost will include delivery and installation if required (installation Auckland and parts of Waikato, Northland and Bay of Plenty only).
We are also more than happy to work with interior and landscape Designers and architects to your designs and drawings.  We’ll also suggest some Charlton & Co touches to ensure that you get the best product and benefit from our expertise.